[Synergy] Goody XML Export

Quick Setup Guide

Please refer to the complete “Goody XML Export – User Guide’, available on request, for more detail and minimum requirements.

Setup and Activation

You must be running at least Build 379 to set up the Goody XML Export. Click ‘Help’ then ‘About Synergy 11’ in back office to check your current build number in the ‘System Information’ section.

Activation

Activate Goody XML Export add-on in your Synergy program by completing the steps below:

  • Open Synergy, Click ‘File’ in the top left corner and select ‘Activate Custom Modules’
    • Enter the Activation Code you have been provided then click ‘Active’
    • Close and Restart Synergy

    Setting up the Module

    POS should assign the appropriate settings automatically; however we recommend checking these settings and click the ‘Install Chilkat’ button on the Goody Export setup screen to ensure required files are correctly installed on all POS Lanes.

    • On the POS Main Menu – select ‘Setup’
    • Click the ‘Goody’ setup icon in the bottom right corner of the POS Setup menu
    • Goody Export Path - this should be ‘C:\goodyexport’ as displayed. This is the default path and POS will create this directory if it does not exist.
    • Find – use this icon to ‘find’ or locate the Goody Export folder
    • Install Chilkat Icon – Chilkat is a utility used to create the export files, most PC’s running Synergy back office will already have this installed; however if you see the following error message when you close a Shift you will need to click this icon to install the utility:
    • Save - click this icon to Save any changes made
    • Exit – click this icon to exit the Goody Export setup menu

      Operating the Module

      Operation of the Goody XML export is mostly automated and the Goody membership number will be automatically transferred from the MyChallenge application into Synergy in the background.

      Manual Processing

      If for any reason a Goody member number needs to be entered or scanned in manually, you can click the Goody icon in the POS sales screen – however this should not be needed:

      Operating the Module

      Operation of the Goody XML export is mostly automated and the Goody membership number will be automatically transferred from the MyChallenge application into Synergy in the background.

      Manual Processing

      If for any reason a Goody member number needs to be entered or scanned in manually, you can click the Goody icon in the POS sales screen – however this should not be needed:

      Exporting the XML File

      The XML file will be exported to the export path automatically when each shift is closed. During the shift close process you will see the following confirmation that the file has been created.

      After the file has been exported, click ‘OK’ and the shift close process continues as normal.

      If you have any difficulty with these instructions, please first refer to the full ‘Goody XML Export – User Guide’. If you still require assistance please call the helpdesk on 09 583 2455